FAQ

What's in the box? 

Every Jiyubox features 4-6 full size products that are all natural, cruelty-free personal care and wellness items with a minimum retail value over $100.

When will my box be shipped?

We ship between the 1st and the 15th of June, September, December, and March. If you've ordered your first box after these dates, we'll ship immediately while supplies last.

How does billing work?

You'll be billed for the subscription type you've ordered. A one time box will only be charged once. Season subscriptions are charged on the 15th of July, October, January, and April. Annual subscriptions are charged once at time of purchase.

How do I cancel my subscription?

You can cancel your subscription any time. You must cancel prior to renewal. Renewals happen on the 15th of July, October, January, and April. Unfortunately, we are unable to provide refunds for shipped boxes.